How did you get started in your career in procurement?

I began my career in accounting and after several years I was presented with an opportunity to work in supply chain. I’m so grateful I took a chance and accepted that opportunity when it was presented. I absolutely love what I do and the people that I support. I joke with my team that it’s great to come into a situation with a plan, but that doesn’t mean that things are going to go according to that plan. I love to help others and this position allows me to help other teams and build efficiencies and plan for the future. Medxcel has given me that opportunity to do the things that I love.

What path did you take to arrive in your current role?

It has been an amazing journey. I was not looking to leave my job when I got a call about new opportunity at Medxcel. I was so impressed with Medxcel and the people I interviewed with that I called the recruiter from my car after my interview before I even left the Medxcel parking lot. I told him if this opportunity was not a good fit, I wanted him to find me a job somewhere at Medxcel, because the company felt like the place I needed to call home. The company and its Core Values and the enthusiasm of the employees, the company culture, it spoke to my soul. I am so happy to be part of the Medxcel family now and I am excited to go to work every day. My leaders care about me and I know they will help mentor me and get me to the next steps in my career. In previous companies I have worked at, supervisors were not hands on and didn’t express any interest in learning about me and my goals. Knowing I would have a strong caring support system was huge for me when I joined Medxcel, there are so many opportunities to grow here.

What is the best part of your job?

I love working with cross-functional teams to build the most efficient processes and ensure we are doing what is in the best interest of Medxcel. The friendships I have developed here are amazing. I absolutely love what I do. I love learning about other areas of the business and have developed a valuable understanding of the interdependencies between our teams.

Which of Medxcel’s Core Values do you feel is most important to you and your role and why?

Dedication is paramount to me because it allows my team and other departments to support each other. It’s been rewarding to work with so many individuals in a collaborative way. It’s been wonderful to see that departments that were disconnected in the past now have great communication and are working seamlessly together. We don’t worry about who is right or wrong, we support and help each other through challenges and celebrate wins. I see that others are dedicated to supporting me, my team, and Medxcel.

Can you share something unexpected you have encountered during your time at Medxcel?

I feel very blessed to work for an organization that offers a weekly prayer group open to associates at all levels. The weekly prayer group has aided in my own personal spiritual growth and has provided me with a community at work. We meet weekly, reading prayers, offering intentions, and praying for one another. It’s a safe place to share our own struggles so that we can pray intentionally for one another. Balancing home and work life is important, and I haven’t seen the support for that balance the way I do at Medxcel.

More Profiles

Deborah H

Client Solutions Consultant I

Employers often tout work-life balance when recruiting employees. Not every employer lives out that promise, however. For Deb, healthy work/family boundaries and leaders who encourage and celebrate community service are two reasons why she’s enjoyed working at Medxcel.

Talent Acquisition Partner I

A self-described “connector of opportunity,” Breon recruits talented professionals for a variety of roles at Medxcel. When asked what stands out about Medxcel as an employer, Breon points to two things: growth opportunities and adherence to core values. “The people you’ll meet at Medxcel are eager to be valuable resources,” he shares: “That’s what makes helping people find their place here so rewarding.”

Director, Regulatory Compliance

Safety is huge for patients. You never want anyone to go home sicker than they came into our facilities. We can’t do anything about what brought them to the hospital, but we don’t want their condition to worsen because of our buildings, or because the air pressure is wrong, or because there was a fire, for example. They shouldn’t have to worry about water systems, temperature, humidity, none of those things should be on their minds.

National Director of Operations

I often find myself in the role of a coach. The conversations I have with people are less about me telling them what to do, and more about listening. “How would you do this? Have you thought about this?” I also provide insight and perspective to other departments on how initiatives might land in the field, exploring any ramifications we may not have considered.

Vice President of Strategic Planning and Sustainability

Meet Dan! In his role as Vice President of Strategic Planning and Sustainability, Dan is responsible for a wide range of strategic programs including master facility planning, facility capital planning, design standards, and sustainability programs. Dan partners with Medxcel and client leaders to understand their goals and align them with appropriate facility solutions. Dan and his team are tasked with expanding Medxcel’s focus on sustainability and helping customers achieve their environmental stewardship and sustainability goals.

Manager of Regulatory Compliance Support

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

Vice President, Human Resources

Meet Casey! In her role as Vice President, Human Resources, Casey is responsible for the entire human resources function including developing and implementing strategies for talent development, acquisition, and HR services. Casey partners with the Medxcel leadership team to develop business strategies that address the talent capabilities and needs to advance Medxcel and its clients. The HR team creates and implements programs designed to attract, motivate, develop, and retain top talent within the industry, creating career paths and development opportunities for associates and leaders.

Chief Information Officer

Meet JD! In his role as Chief Information Officer (CIO), JD partners with business stakeholders on the strategic technology roadmap and options for innovation aligning with Medxcel’s goals and objectives. His Information Technology (IT) team provides an agile cohesive portfolio of technology solutions to meet the needs of Medxcel, our clients, and changing market conditions.

Director, Customer Experience Center

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.

Infrastructure Manager - Elevator Program

Charles oversees the national elevator program for Medxcel. In his role he is responsible for managing the nationwide elevator portfolio and vendor contracts for Medxcel customer sites. As part of the Planning, Design and Construction team, he also assists with analyzing vertical transportation needs for complex capital projects.

Workforce and Report Analyst

Meet Alenna! Alenna is a Workforce and Report Analyst for Medxcel. In her role, Alenna supports the Client Experience and Solution Center (CEC) team by helping to standardize, optimize, and automate key staffing and forecasting processes supporting associate engagement. She works with key stakeholders within Medxcel to ensure that department resources are optimized.

Energy Project Manager I – Supply Side Focused

Meet Kathryn! As an Energy Project Manager, Kathryn is responsible for energy related initiatives associated with facility infrastructure, supply and demand side operational risks, and development of optimized infrastructure solutions associated with energy spend.

Marketing Manager

Meet Carrie! As Marketing Manager, Carrie leads the team responsible for creating and implementing market and customer brand messaging and materials to support the commercial growth of Medxcel. She works with organizational leaders to guide development and execution of marketing plans. The marketing team also holds responsibility for strategic marketing analysis, customer and brand experience, brand growth, project management and delivery, sales support, and customer engagement.

Project Manager, Solutions Delivery

Thinking back to past employers, Billie recalls a lot of resistance: Resistance to change, to growth, to opportunities. Not so with Medxcel, where she’s been encouraged to develop new skills, pursue her career aspirations, and have a say in company processes and plans. “It doesn’t feel like you have to elbow your way in or fight for what you need,” she recounts: “It just feels like support.”

Client Experience Coordinator Sr.

Meet Lisa! Lisa is a Client Experience Coordinator Sr. for Medxcel. In her role she provides exceptional service to Medxcel customers, business leaders and client-based technicians to dispatch service requests. She is responsible for documenting reported issues and works with Medxcel technicians to resolve incidents to enable customers to deliver quality care to their patients.

Contracting Consultant

Meet Kelly! Kelly is a Contracting Consultant working out of the Medxcel Corporate Office. In her role Kelly supports the execution and monitoring of national, regional, and local contracts and agreements supporting Medxcel. She partners with internal stakeholders to ensure that business needs are met at all Medxcel customer sites.

Compliance Analyst and Support

Meet Kellie! Kellie holds the role of Compliance Analyst and Support for Medxcel at the corporate office in Indianapolis. Kellie and her team support the Program Management and Compliance teams. Kellie analyzes data from divisional resources, identifying trends, improvement opportunities, benchmarking, and training opportunities.

Supervisor, Business Intelligence

Cliff is Supervisor, Business Intelligence (BI) and works within the Analytics Center of Excellence (COE) at the Medxcel Corporate Office in Indianapolis. In his role, Cliff works closely with the COE Manager, and oversees a team of analysts. He and his team are responsible for facilitating the BI processes used to provide the Medxcel organization with high level analysis of quantitative and qualitative data from both internal and external sources.

Andrea A

Manager, Procure to Pay

How did you get started in your career in procurement?

What path did you take to arrive in your current role?

What is the best part of your job?

Which of Medxcel’s Core Values do you feel is most important to you and your role and why?

Can you share something unexpected you have encountered during your time at Medxcel?

More Profiles

Deborah H

Client Solutions Consultant I

Breon J

Talent Acquisition Partner I

Kathy N

Director, Regulatory Compliance

Brandon Q

National Director of Operations

Dan S

Vice President of Strategic Planning and Sustainability

Joy R

Manager of Regulatory Compliance Support

Casey G

Vice President, Human Resources

JD D

Chief Information Officer

Lee W

Director, Customer Experience Center

Charles F

Infrastructure Manager - Elevator Program

Alenna P

Workforce and Report Analyst

Kathryn H

Energy Project Manager I – Supply Side Focused

Carrie M

Marketing Manager

Billie K

Project Manager, Solutions Delivery

Lisa C

Client Experience Coordinator Sr.

Kelly G

Contracting Consultant

Kellie T

Compliance Analyst and Support

Cliff T

Supervisor, Business Intelligence

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